Friday Noon -Technical Information
For the Secretary/Chair to read before leading a phone bridge meeting
As the Secretary/Chair for this meeting you will be given a “leader code” that will give you more features on the key pad than other members.
Here is some information that will help before dialing into the meeting once you have been given the leader code.
1. Dial the phone number and then use the regular pin number followed by the # sign that everyone else uses.
2. There will be a voice prompt after entering the regular pin # that says “IF YOU ARE THE MODERATOR PLEASE PRESS 1.”
3. Follow the prompt and Press 1. The word “moderator” and “leader” mean the same thing.
4. The voice prompt will again say “PLEASE ENTER THE MODERATOR PIN (Leader Code) number FOLLOWED BY THE # SIGN”.
5. You will join the phone meeting muted after entering the leader code and # sign. Press *1 to unmute yourself and then introduce yourself as the Secretary/Chair of the meeting. Press *0 for a menu of all features.
Probably one of the most important services you can give as the Secretary/Chair is to have the highest sound quality on the phone bridge system. This means without background noise and weak sound quality. “Sound” is all we have for the phone meeting to work.
Background noise can be taken as disrespectful or interruptive while members are speaking. As a trusted servant you can guide the meeting without background noise or interruptions to the best of your ability.
Along with your own skills; here are a few tips and a few pieces of information to help you:
1. Technically the phone bridge system is built for “only” one person to be unmuted at a time. This of course would include, You (the Secretary/Chair) as well as the Timekeeper to stay muted by using the *1 keys. The timekeeper only unmutes to say “time”. The Secretary/Chair unmutes a few seconds before the member is done sharing to welcome the next share. You can remind the timekeeper to please stay muted except to say “time”. (Only one line unmuted at a time).
2. As the Secretary/Chair (with the leader code) you are encouraged to use the *5 to clear the line to address the noise. This ensures that members will be able to speak so their share can be heard. Then the member can press the *1 keys to continue sharing without the previous background noise. We call this “Cycling Through”. (Most of the time people forget to mute and don’t know they are not muted). This can be done by saying “Excuse the interruption, I’m going to clear the line” and then press *5 keys. You then could say, “Whoever was sharing please press *1 and begin again,” or “Whoever would now like to share please press *1 to unmute yourself.”
3. Some meetings have multiple readers. The extra unmuted lines will cause the reading to be heard by some but not by other members.
Here are some suggestions.
1. Organize the readers so they know the order they will be reading.
2. Then tell the rest of the readers to mute until a few seconds before it is their turn to read.
3. After each member reads remind them to mute again.
4. (AS A Rule of Thumb), just because you can hear does not mean that other members can. These phones meetings have global coverage. Not all phones have equal sound. Only one line unmuted at a time will keep a clear worldwide phone line for everyone during the meeting.
These 4 technical points can promote safety, warmth and recovery similar to face to face meetings. This was written to assist you to know and understand the phone bridge technical features.
Thank you for taking the time to read these suggestions. If you need help, just ask. Congratulations on doing service and beginning the flow that opens our heart to what it already knows---that we all need each other.
Sincerely,
Your Web Coordinator
The Meeting Format Starts Now
(This is the part you read out loud)
FORMAT:
Al-Anon’s Friday Noon Speaker Meeting
INTRODUCTION:
1. Hi, my name is _______, a grateful Al-Anon member and your secretary for this meeting.
2. This meeting will at the stop at ten minutes after the top of the hour (1pm Eastern Time) for members to share their telephone numbers. Members can stay on the line until 25 minutes after the hour for fellowship.
3.Phone Etiquette:
a. Prior to joining the meeting, we ask members to temporarily disable their call waiting by dialing *70 before calling the number to the phone bridge (example *70-1-712-432-8733). If a member does not disable their call waiting, we may hear your conversation or beeping.
b. When you dial in, you will start the conference being muted.
c. Stay muted at all times unless you are sharing. You can un-mute by pressing your *1 keys. You will hear a voice saying “you are now un-muted”. Some phones do not have a long enough beep for the muting and un-muting to happen. You may have to press *1 several times for this function to work. When the voice comes on, you will know that the *1 keys have worked.
d. We ask members to use the *1keys to mute even if they have a mute function on their individual phones. The *1 keys ensures the greatest sound strength for the entire phone line and provides the greatest service to all members of the phone bridge during the meeting.
e. Please do not use a speaker phone for sharing or we will all hear an echo. Some speaker phones will not mute even when pressing your *1 keys.
f. To hear a menu of all the features--such as volume control or member count--simply press * by itself.
4. Serenity Prayer
Let’s open with a moment of silence for those family members still suffering inside and outside of these rooms followed by the Serenity Prayer.
God grant me the serenity
To accept the things I cannot change,
Courage to change the things I can,
And wisdom to know the difference.
(Al-Anon/Alateen Service Manual pg. 12)
5. AL-ANON/ALATEEN WELCOME
We welcome you to this Speaker Meeting of the Al-Anon Family Group and hope you will find in this fellowship the help and friendship we have been privileged to enjoy.
We who live or have lived with the problem of alcoholism understand as perhaps few others can. We too were lonely and frustrated, but in Al-Anon/Ala-teen we discover that no situation is really hopeless and that it is possible for us to find contentment, and even happiness, whether the alcoholic is still drinking or not.
We urge you to try our program. It has helped many of us find solutions that lead to serenity. So much depends on our own attitudes and, as we learn to place our problem in its true perspective, we find it loses its power to dominate our thoughts and our lives.
The family situation is bound to improve as we apply the Al-Anon ideas. Without such spiritual help, living with an alcoholic is too much for most of us. Our thinking becomes distorted by trying to force solutions, and we become irritable and unreasonable without knowing it.
The Al-Anon program is based on the Twelve Steps (adapted from Alcoholics Anonymous), which we try, little by little, one day at a time, to apply to our lives, along with our slogans and the Serenity Prayer. The loving interchange of help among members and daily reading of Al-Anon literature thus make us ready to receive the priceless gift of serenity.
Anonymity is an important principle of the Al-Anon program. Everything that is said here, in the group meeting and member-to-member, must be held in confidence. Only in this way can we feel free to say what is in our minds and hearts, for this is how we help one another in Al-Anon. (Al-Anon/Ala-teen Service Manual pgs.12-13)
6. READINGS AND INTRODUCTIONS
Would someone please read?
a. Preamble to Al-Anon’s 12 Steps, which can be found two pages before January 1st in all three meditation books
b. Al-Anon’s 12 Steps, which can be found one page after December 31st in all three meditations books
c. Tradition & One Concept of the month, which can be found one and two pages respectively after the 12 Steps in all three of the meditation books.
INTRODUCTIONS: Let’s go around the globe and introduce ourselves. Hi, my name is____, and I’m calling from ____ (state)
7. ANNOUNCEMENTS:
7th Tradition: Al-Anon is fully self-supporting, declining outside contributions. Although we have no expenses related to this phone bridge, we ask that you send contributions to WSO or make donations at face-to-face meetings. The Registration # for this meeting is: 30501642.
Do we have any other Al-Anon related announcements?
8. Do we have any available Al-Anon sponsors?
9. Do we have a volunteer who will stay on the line after the meeting to answer questions about Al-Anon or to explain phone bridge etiquette?
The Business Meeting is on the first Friday of the month.(On the first Friday of the month, the newcomer greeter is asked to give out his or her phone number because the business meeting will take up the space generally reserved for newcomer questions.)
Are there any newcomers on the bridge today? Please press your *1 keys to un-mute yourself and state your name so we may greet you.
10. All meeting schedules will be read after the close of the meeting.
11. This meeting is a speaker meeting. The speaker will speak for approximately 15 minutes on a topic or step of his or her choice. After our speaker is finished, we will open up the meeting for two-minute shares on a topic picked by the speaker. Before turning this over to our speaker, would someone please volunteer to be our spiritual timekeeper? (THANK YOU). With great pleasure, I now introduce and turn over the floor to our speaker _____. To the speaker: would you like a 5 minutes heads up from our timekeeper?
After speaker is done …
Thank you for your share. Would you (the speaker) like to give out your phone #?
12. In Al-Anon, this is a gentle reminder that we speak from our own experience and ours is derived from living with the effects of alcoholism. We ask those who are members of other anonymous programs not to break their anonymity and to try to identify with the Al-Anon approach to the family illness. Ours is a different experience and calls for a different interpretation.
We have three minute shares. Would the spiritual timer like to share first?
13. We are now at 10 minutes to the top of the hour, we will now open up the sharing for newcomers or for those members who do not regularly share. (Secretary pauses for 30-45 seconds…if no one speaks, we return to regular shares).
14. CLOSING (begins at 1:00 EST):
Please call out the names of members from whom you would like telephone numbers. We will collect this information after we close the meeting.
15. Suggested Al-Anon Closing
In closing, I would like to say that the opinions expressed here were strictly those of the person who gave them. Take what you liked and leave the rest. The things you heard were spoken in confidence and should be treated as confidential. Keep them within the walls of this room and the confines of your mind.
A few special words to those of you who haven’t been with us long: Whatever your problems, there are those among us who have had them too. If you try to keep an open mind you will find help. You will come to realize that there is no situation too difficult to be bettered and no unhappiness too great to be lessened.
We aren’t perfect. The welcome we give you may not show the warmth we have in our hearts for you. After a while, you’ll discover that though you may not like all of us, you’ll love us in a very special way---the same way we already love you. Talk to each other, reason things out with someone else, but let there be no gossip or criticism of one another. Instead, let the understanding, love and peace of the program grow in you one day at a time. (Al-Anon/Alateen Service Manual pgs. 12-13)
And now, would all those who care to, please press your *1 keys and join together in saying the Al-Anon Declaration, followed by the Serenity Prayer: (The Al-Anon Declaration can be found in Paths to Recovery Roman Numeral page ix [9].)
Let It Begin With Me
When anyone, anywhere, reaches out for help,
let the hand of Al-Anon and Alateen
always be there, and---Let It Begin With Me.
(Al-Anon/Alateen Service Manual pg.24)
God grant me the serenity
To accept the things I cannot change,
Courage to change the things I can,
And wisdom to know the difference.
(Al-Anon/Alateen Service Manual pg. 12)
16. And now to phone numbers. Is __________still on the line. Would you like to give out your number; what time zone are you in; and is it a safe machine?
17. MEETING SCHEDULE
Meeting schedule and phone bridge information can be accessed on the web at www.alanonphonemeetings.org. Format changes, determined by the group conscience of each autonomous meeting, can be emailed to alanonphonemeetings@yahoo.com.As per group conscience, proposals for new meetings and format draft ideas need to be brought to the Group Conscience Meeting on the 4th Saturday of every month at 1:30 EST.
All Eastern Time Zones on the same phone number and pin as you dialed in for this meeting.
8am
Saturday and Sunday
9am
Weekdays (Monday thru
Friday)
11am
Sunday
Noon
Monday ----- Saturday
2pm Sunday
4pm
7 days a week
8pm
7 days a week
10pm Monday,
Tuesday, Thursday and Saturday
12 midnight Thursday
18. We now invite people to announce Al-Anon phone bridge meetings with different phone numbers and pins.
19. Does anyone want the more detailed version of the meeting schedule? If so, read the following
All Eastern Time Zone
8:00am
Sunday, Early morning Rise & Shine Step Study
Saturday Early Morning Speaker Meeting
9:00am
Monday 3 Daily Meditation Books ODAT/Courage to Change/Hope for Today
Tuesday Step 1 How Al-Anon Works/12 and 12/ Paths to Recovery/ 3 Meditation Books
Wednesday Step 2 How Al-Anon Works/12 and 12/ Paths to Recovery/ 3 Meditation Books
Thursday Gratitude 3 Meditation Books
Friday Step 3 How Al-Anon Works/12 and 12/ Paths to Recovery/ 3 Meditation Books
11:00am
Sunday Step/Tradition/Concept/3 Mediations Paths to Recovery
12:00 Noon
Monday Day A Topic from the 3 Meditation Books
Tuesday Al-Anon 12 & 12
Wednesday from Survival to Recovery
Thursday Al-Anon’s 3 meditation Books
Friday Speaker Meeting
Saturday Hope for Today Meditation Book
2:00pm
Sunday Paths to Recovery Book Study Meeting
4:00pm
Monday Beginners Meeting 3 Meditation Books/How Al-Anon Works/Beginners Pamphlet
Tuesday 10th Step How Al-Anon Works/12 and 12/ Paths to Recovery/ 3 Meditation Books
Wednesday 11th step Guided Mediation Paths to Recovery/ How Al-Anon Works/3 Med
Thursday Slogans How Al-Anon Works/3 Mediation Books
Friday 12th step
Saturday Opening our Hearts
Sunday Transforming our Losses
8:00pm
Monday from Survival to Recovery
Tuesday Topic discussion from 3 meditation books
Wednesday Beginner’s meeting How Al-Anon works
Thursday Step/Tradition/Concept/3 Mediations Paths to Recovery
Friday How Al-Anon Works
Saturday Speaker meeting
Sunday Steps and Traditions How Al-Anon works
10:00pm
Monday 4th Step WRITING Workshop Blue Print for Progress
Thursday 4th Step WRITING Workshop Blue Print for Progress
Saturday Traditions Meeting How Al-Anon Works/Paths to Recovery
12 midnight
Thursday 3 Daily Readers 3 Mediations Books